Customer Testimonials
John & Pauline, Island Clockmakers & Gold from Courtenay
Hi,
Peter & the guy`s at Transmission& Auto care
Thank you so much for the fast service quality of workmanship and going out of your ways to help us during a difficult time with a major car dealership on our 05 Dodge Grand Caravan.
From the major car dealership we were not getting the service, or price, in fact we were getting the run around and being gouged and ripped off .We made a phone call to you guys, not even knowing anything about you and was speaking with Peter right away ,I felt this is a guy that I can trust he was very upfront honest and fair.
To help us out Transmission and auto care went over to the major car dealership to pick up our van and towed it back to there shop free of charge ,they re-built us a transmission within two days outstanding service instead of a week from the major dealership the price was lower the warrantee the same, but would of cost me twice the price, the service was exceptional we would like to thank you once again for going above and beyond would highly recommend Peter & the guy`s at Transmission Auto care.
Thank you.
Pat Donegan from Victoria
Dear Peter and staff,
Just a short note to say thanks to you and your mechanics for several excellent experiences at Victoria Automatic Transmission.
With each visit you provided a detailed explanation of the problem and an accurate estimate of the cost. Your mechanic showed me the problem while my car was on the hoist.
I received my car on time and on cost. What I really appreciated and has never happened at any other service station was your follow up phone call asking if all was o.k. with the car.
I plan to use your services for my car repairs in the future.
I am recommending Victoria Automatic Transmission to anyone who needs their vehicle repaired or serviced.
Thanks for everything.
Michael Prictard from Sidney
You guys are great! Any transmission problems that may occur to me or anyone close to me will be comming to your shop. Good job guys. Thank you very much.
Don Craigmyle from Victoria
I'm also impressed by this follow-up and the time you took to process my insurance claim. We didn't do a formal estimate, I just asked to have it fixed and you took my vehicle immediately. Thanks
Anonymous from Colwood
I felt the staff I dealt with were extremly helpful, friendly and genuine. This is the best shop I have ever dealt with on a customer service level.
Rick Jorgensen from Sidney
It was evident while we had a few minutes to kill, that team-work and quality care were the norm at the shop.